FAQ’s

Absolutely! Tickets purchased at the door will cost more than buying online in advance. Think of it as a little reward for planners (and a gentle nudge from our alpacas to buy early).  Plus, booking ahead guarantees your spot—because nothing’s worse than showing up ready for farm fun and hearing, “Sorry, we’re full!”

Yep!  Everyone- whether you’re here to participate or just along for the ride- needs a ticket to visit.

Since we’re a real working farm, tickets help us plan the day around both visitors and chores… a win-win for humans and fluff.  Plus, buying ahead guarantees your spot, so you don’t show up ready for alpaca cuddles only to hear “sorry, we’re full” (the alpacas hate delivering bad news).

Remember: Online ticket sales close 1 hour before your visit, so don’t wait until the last minute—unless you enjoy running through the farm waving your arms like a human scarecrow.

Whether you’re a tiny tot, a full-grown human, or a giddy grandma perfecting your alpaca paparazzi skills, everyone needs a ticket. As always, the ticket price is free for little ones 23 months or younger.

Even if you’re just here for moral support (or to cheer on someone else’s alpaca cuddle), a ticket gets you full access to fun, smiles, and the occasional “Why is that human running?” stares from the alpacas.

Our farm runs on a mix of old-school and modern-day magic —so here’s the breakdown:

• Admission: Card or Cash
• Alpaca feed machines: Quarters only
• Farm Store & Food Truck: Card only

*IMPORTANT:  Card purchases MUST have a CHIP. We can not accept swipe-only cards or gift cards. 

Using your promo code is easier than getting an alpaca to strike a pose:

1. Visit our website and pick the ticket you want.

2. At checkout, just click the BLUE line that says “promotional code” and type in your code.

Heads-up: Once you’ve paid, we can’t give refunds on discounts—so double-check before you click that button. Need a hand? Just give us a shout; we love helping humans save money almost as much as alpacas love snacks.

We use “timed-entry” to prevent long lines at check-in so your visit starts off as smooth as a freshly sheared alpaca’s fleece.

Also good to know:  we can’t let anyone in until everyone in your ticket order has arrived—yes, even your “fashionably late” cousin. So- to keep things stress-free we recommend each family get their own tickets. That way, no one’s left standing in the barn doorway wondering if the alpacas are judging them… because they totally are.

We pack plenty of family-friendly fun into every visit, from the Mountain Slide to Train Rides—but just like our alpacas, some attractions have their own schedules.

Some rides and activities might be getting a tune-up or taking a seasonal snooze- like The Alpaca Express that runs at specific times and some other adventures that are only open on certain days—so if you have specific questions just call ahead and ask for Paca Mama.

Heads-up: Summer Fun tickets & Fall Fest tickets do not include guided or private alpaca visits. If you’re looking for one-on-one alpaca time, check out our VIP experience instead!

Before you meet our fluffy stars, here’s the lowdown to keep everyone safe and smiling:

• Parents/Guardians: Make sure your kiddos know the rules—alpacas are adorable, not lawless.

• Alpaca moods vary: Just like humans, sometimes they’re chatty, sometimes they’re “leave me alone” vibes. As with all animals, alpaca interactions and viewing opportunities may vary depending on their comfort and behavior.

• Treats: Coin-operated feeders are available—please don’t share your snacks or anything other than their grain. Our herd has a strict “no outside food” policy.

• Getting there: Expect a short walk down a grassy hill—it’s part of the farm adventure.

• Fenceline only: Standard visits happen outside the alpaca field. No climbing fences, opening gates, or doing secret alpaca ninja moves.

• Gentle touches: Move slowly, talk softly, and pet with care.

• Wash up: Hand washing is a must afterward—even if you’re tempted to skip it because you think “sanitizer is close enough.”

• Protect your stuff: Keep pacifiers, sippy cups, and baby bottles out of the alpaca zone.

• Health first: High-risk individuals, young children, pregnant folks, and those with compromised immune systems should be extra careful.

• Scent-sensitive: Alpacas are sensitive to strong smells (lotions, soaps, sprays) and may not want to visit so keep it subtle—they’re sniff detectives.

• Standard tickets do not include guided or private alpaca visits. If you’re looking for one-on-one alpaca time, check out our VIP ticket instead.

Our alpacas are full of personality (and opinions). Interactions and photo ops depend on their mood, so while we do our best, nothing is guaranteed—they’re the real bosses around here!

We love sharing our family farm with visitors, but first things first—all guests must check in inside the farm store upon arrival BEFORE heading off to explore. No sneaky “we’ll just wander real quick” moves… the alpacas notice everything!

• Alpaca visits: You can only visit the designated alpaca viewing fenceline in the attractions area.

• Steer clear: No entering other pastures, barns, or neighboring properties. Please don’t touch farm equipment, open gates, or attempt any acrobatic fence maneuvers.

Think of it as a front row pass: you get the fun, the fluff, and none of the farm hazards!

As much as we love all animals (really, we do… we’re a farm), we can’t allow your pets on the farm. It’s all about keeping everyone safe—your furry friends, other visitors, and our alpaca herd.

Heads-up: Maryland law also means pets can’t be left in vehicles, so even your car’s co-pilot has to stay home.

Yes! The Farmyard Food Truck has food and drinks available for purchase— so please leave the picnics, outside food, and alcohol at home. Our alpacas are picky eaters and don’t do sandwiches (yet).

Pro tip: If you have special dietary needs or just prefer your own snacks, feel free to enjoy them back at your vehicle in the parking lot. No food is allowed to be brought into the farm area.

Nope! 🚭 Smoking of any kind—including vaping or marijuana—is strictly prohibited on the farm. Our alpacas prefer fresh air, and honestly… so do we.

Yes… sort of!  Alpaca Acres is a real working farm, so it’s a completely outdoor adventure. We’ve got outdoor handwashing sinks and port-o-potty restrooms for your convenience.

(There are no indoor restrooms, so plan accordingly—nature lovers only!)

Get ready for a completely outdoor adventure! Alpaca Acres is a real working farm with windy, wide-open spaces so we recommend-

• Wear closed-toe shoes—you’ll be walking on dirt, gravel, grass, and some rolling hills.

• Dress for the weather and be ready to get a little dirty (it’s part of the fun!).

• Socks are required if you plan to bounce on the jump pad—alpacas are big fans of sock fashion.

Think comfy, weather-ready, and farm-friendly… and you’ll be set for a day full of alpaca-approved adventures!

Getting to the alpacas involves a short walk down a grassy hill, and our attractions are in a wide-open grassy area with some flat spots and some gentle hills.

Many guests bring strollers, while others prefer snuggle pouches—whatever works best for your little adventurers! Just keep in mind that grassy hills and uneven ground are part of the farm fun.

Fall visitors: Our corn maze takes you through a corn field that can get muddy and rocky, so plan accordingly—boots and patience recommended!

Say cheese- our alpacas already think they’re celebrities! 

1. Smile for the cameras! Entering the farm gives management permission to photograph or record guests for lawful use—no permission slips, notices, or alpaca-approved contracts needed.

2. Guests, take all the pics you want! Snap away, share your farm fun, and don’t forget to tag us: #AlpacaAcresMaryland #SmilesMemoriesTraditions.

3. No drones allowed. Alpacas get stressed and may plot aerial takeovers.

4. Professional photographers need to schedule sessions in advance—so the alpacas know who’s behind the lens.

5. VIP Encounters: Feel free to take all the photos your heart desires—but no recording during the VIP Encounters. Even alpacas like their privacy!

A few important things before the alpacas steal all of your attention:

• Parents/Guardians: Keep little ones in eyesight and within arm’s reach at all times—alpacas are cute, but they don’t babysit.

• Incidents or concerns: Let a staff member know right away. We’ll handle it, but we need an incident report before you leave the farm.

• Follow the rules: Anyone ignoring farm policies—written or spoken—may be asked to leave without a refund. Policies can change without notice, because even farms like to keep things interesting!

Because even alpacas aren’t big fans of soggy socks and all of our activities are outdoors, we’ll close the farm if the weather might make things unsafe or less fun.

If we do close, the farm store will close too, and all guests will need to head home. Refunds aren’t available for rain, so plan accordingly—think of it as an excuse to practice your indoor alpaca dance moves!

The “we have to say this part”… a little fine print before the alpacas steal the show:

WARNING: By entering Alpaca Acres Farm and Fun (“Farm”), visitors acknowledge and agree to this notice in full, along with all farm policies (written or verbal).

Registration & Supervision– Tickets are required for all farm visitors; regardless of participation. All visitors must register at the farm store immediately upon arrival before exploring or using any farm facilities, amenities, or attractions. All minors must be accompanied and supervised by an adult at all times. Prohibited items- pets, smoking/vaping, alcohol, drugs, weapons, drones, and unapproved outside food.  Photography & Consent– By entering the farm, you grant management permission to photograph or record anyone on the premises and to use those photos or videos for any lawful, unrestricted purpose, including marketing, social media, or promotional materials, without additional notice, permission, or compensation.

Assumption of Risk– Visitors understand that Alpaca Acres is both a working farm and an agritourism venue, and entering carries inherent risks, including but not limited to: Animals: Any animal may behave unpredictably, potentially causing injury or property damage; Health risks: Farm animals and the environment may carry diseases, proper hand washing is required after contact;  Natural elements: Exposure to wild animals, snakes, bees, insects, and poisonous plants;  Farm surfaces: Uneven, slippery, or natural terrain—exercise caution; Restricted areas: Fenced or out-of-bounds areas may be dangerous- stay in designated areas: farm store, parking lot, attractions area, and outside of alpaca viewing fence;  Equipment & fire hazards: Farm equipment, campfires, and fire rings are dangerous and should not be touched; Attractions: Follow all posted and verbal instructions for safe use of attractions; Emergency care: Medical assistance may be limited or delayed;  Others’ actions: Risk may arise from the behavior of others. Entering the farm is done voluntarily and entirely at your own risk.

Waiver, Indemnification & Release– By entering the farm, each visitor agrees to assume full responsibility for all risks of injury, death, property damage, or loss of any kind for themselves and for all minor children in their care; release and waive any claims against Alpaca Acres Farm and Fun, its owners, successors, and assigns for themselves and for all minor children in their care; and indemnify and hold harmless the farm and its personnel from any liability, claims, demands, or actions for themselves and for all minor children in their care, whether caused by ordinary negligence or otherwise. This waiver and release applies to all known and unknown risks associated with your visit.